Frequently asked questions

  • Pricing depends on your condition and whether your injury is covered by ACC.

    • If your injury is ACC-covered, treatment is subsidised and only a small surcharge applies.

    • If your condition is not covered by ACC, private treatment is available at the full appointment cost.

  • In some cases, additional costs may apply for support or rehabilitation products, depending on your needs. These may include:

    • Strapping tape or bracing

    • Therabands

    • Wound care and dressings

    • Rehabilitation equipment (e.g. pulleys or Swiss balls)

    • Topical balms

    Your physiotherapist will always discuss these with you before providing them.

  • No, you can book directly without a doctor’s referral.

    If your injury is accident-related, we can lodge your ACC claim for you at your first appointment.

  • We do not directly treat specialised hand injuries. However, Body In Motion partners with our clinic and provides hand therapy services onsite at our Morrinsville location.

  • Yes, we can arrange referrals for imaging services (such as X-rays and ultrasounds) and recommend appropriate bracing when required.

  • Yes, if needed, we can guide and arrange referrals to appropriate specialists.

  • Private physiotherapy treatment is available at the full consultation cost.

  • Yes, our clinic has wheelchair access at our new location.